Honest, practical articles on digitalisation in mid-sized businesses.
An order comes in by email. Someone types it into the order book. Then into the invoicing software. Then into the Excel list for reporting. The same data, entered three or four times, every day.
When a digitalisation project fails, people usually point at the technology afterwards. In the projects we've seen up close, though, technology was almost never the real cause.
Excel is the most successful business software in the world, and for good reason. It's flexible, everyone knows it, and it costs practically nothing.
